Home and Community Care
Staying at home with our support, for residents living in the North, East, South East and South West Metropolitan regions.
What is the Home and Community Care (HACC) Program?
The HACC Program provides a range of services to support people at risk of premature admission into permanent care, to continue living independently within their own homes. Support is also available to family carers.
What assistance is offered?
Support is available with:
- Personal Care (including Medication Prompts)
- Domestic Assistance
- Social Support (including Shopping)
- Nursing Care
- Respite Care (for Carer)
- Gardening
Who is eligible for support from HACC?
Services provided by the HACC Program assists those who are frail aged and those living with a disability, whereby their capacity to complete daily tasks independently is affected by an ongoing functional limitation.
Who can contact this service?
Referrals to the HACC Program can be made by any individual. A Care Coordinator will visit the referred person in their home and through a comprehensive assessment will determine the support which will best meet their needs.
Wellness Approach
Community Aged Care adopts a Wellness Approach to care. This means that our focus is on identifying what an individual 'can do' for themselves rather than focusing on what they 'can not do'. All our staff are trained in the Wellness Approach and promote and encourage client independence to enable our clients to stay at home longer.
The Western Australian Carers Charter
We recognise The Western Australian Carers Charter which is part of The Carers Recognition Act 2004. It provides clear direction on how carers are to be treated and how carers are to be involved in the planning and delivery of services.
The Western Australian Carers Charter
- Carers must be treated with respect and dignity
- The role of carers must be recognised by including carers in the assessment, planning, delivery and review of services that impact on them and the role of carers
- The views and needs of carers must be taken into account along with the views, needs and best interests of people receiving care when decisions are made that impact on carers and the role of carers
- Complaints made by carers in relation to services that impact on them and the role of carers must be given due attention and consideration
What is the cost of a HACC service?
The fee for a HACC service is assessed on an individual basis by a Mercy Aged Care Fee Assessor. No individual will be denied a service based on their inability to pay a fee.
Contact us
For further information on the HACC Program contact:
Tel: 08 9340 7233
Fax: 08 9442 3417
To download our HACC information brochure click here.