Service Menu - Your Life, Your Way

Having a clean, well maintained home environment makes a big difference to how you feel. After all, it’s where everyone spends most of their time. Our home care services can help restore a sense of confidence in your home so you can host friends and family. We can assist with:

• Cleaning and tidying.
• Assistance making beds and changing linen.
• Washing dishes.
• Laundry.
• Mopping, sweeping, vacuuming, dusting.
• Gardening.
• Lawn mowing.
• Weeding.
• Basic home maintenance.

Enjoy the confidence and happiness that comes from looking and feeling your best with our in-home personal care and wellbeing services.

Everyday personal care is essential to independent living at home, which is why we provide access to personal services including:

• Showering and personal hygiene.
• Dressing and grooming.
• Skin care.
• Medication management.

Enjoying tasty and nutritious meals is a fundamental part of a happy life. We can help you achieve this with:

• Planning your meals.
• Visiting your local grocery store, supermarket, butcher, bakery with you or helping you to do your shopping online – whatever you prefer.
• Meal preparation in your home.
• Healthy and tasty recipe suggestions.
• Using kitchen utensils and eating aids or feeding assistance.

You deserve to live a life of purpose and fulfilment, and relationships and a sense of community is fundamental to this. Whether it is enjoying hobbies, staying connected with your community or making new friends, we can help you stay connected with a wide range of social support networks.

Freedom of movement is a key part of an independent life, so our friendly and supportive team can get you where you need to go. It is not just a taxi service either - we provide company and help you complete important life tasks.

Our Support Coordination Service helps you to easily navigate the complex system and ensure delivery of the best possible services with your NDIS funding. This can involve:

• taking the time to guide you through the NDIS experience.
• striving to reach your goals and break down barriers.
• strengthening your ability to connect with informal, mainstream and funded supports.
• resolving service delivery issues.
• resolving points of crisis and developing capacity & resilience in your network.
• coordinating support from a range of services.

MercyCare is currently trialling a client portal for tablet devices to help keep you connected with family, friends and the broader community. This easy-to-use portal allows you to Skype with family, friends and support advisors as well as providing entertainment in the form of video streaming and online games. It can even allow you to shop online as well as view your home care appointments, bank statements, invoices and other important documents.

Our experienced and caring team will work with you to create a disability service program specific to your circumstances. All plans start with an understanding your abilities, skills, previous experiences and goals so we can tailor a strategy that will allow you to live the life you want to lead.