When referring individuals to Mercy Care support services, sharing accurate and honest information is essential to ensuring they receive the appropriate care and support. Misinformation can lead to delays, mismatched services, or even missed opportunities for effective supports. True information helps us to understand the individuals situation, strengths, and challenges, allowing our triage team to tailor their approach and provide meaningful support. By being honest and thorough this ensures the best quality service is provided and giving the individual, the best chance to thrive.
