MercyCare / Aged Care / Residential Aged Care

Residential Aged Care

Individualised and Compassionate Residential Aged Care, so you can live life your way.

What matters to you, matters to us. This means really caring about the things that are important to you and your family. We are here to listen to your needs and work together to provide individualised, warm and passionate care so you can live life your way.

When you choose MercyCare, we want you to feel comfortable and at home. We embrace your individuality and what really matters to you, incorporating this into your next chapter so you can continue a life with purpose.

The people you surround yourself with are one of the most important parts of life. Our team of experienced nurses, therapists and carers are selected for their values of compassion and respect. They want to connect and support you to continue doing the things you love.

We offer you complete peace of mind that you are in safe hands, with assistance available 24 hours a day.

Our Locations

Why choose our residential care services and facilities?

Personalised and Connected

Truly personalised care plan and therapy to meet your individual needs, where those special connections between staff and residents are valued.

24-hour Support

Around-the-clock excellence in health care delivered by qualified and skilled nurses, allied health professionals and carers to give you peace-of-mind every hour of the day and night.

Community and Lifestyle

Surrounded by friends, we offer a fun and diverse lifestyle and therapy program where you choose what appeals to you. We want to give you the opportunity to continue pursuing what you love in life. The lifestyle you choose in your aged care home can be as busy or as tranquil as you want it to be. 

Comfort and Personalisation

Our homes are designed to feel welcoming and homely. We love it when you personalise your room with your treasured memories and really make it feel like home for you.

Spiritual Support

Our dedicated spiritual care practitioners offer emotional support and connection. They can be a listening ear, emotional and spiritual support, grief and bereavement support and much more.

Protecting our Residents

MercyCare operates strictly within the rules of the Aged Care Act, 1997. This legislation was designed by the Commonwealth Government to protect the health, safety, wellbeing and interests of residents. The act sets fees and charges and protects residents’ funds, and we act to make sure that these guidelines are strictly followed at all times.


Seasonal and nutritious meals prepared on-site daily in our kitchens by our trained cooks. Passionate about seasonal menus, we believe in nutritious and wholesome food that make for enjoyable mealtimes.

Staying COVID-19 Safe

Our homes continue to closely follow all Government health advice. Our staff will continue to:

  • Undertake increased hygiene and cleaning measures, including vigilant handwashing, hand sanitising and wearing of PPE where appropriate
  • Follow up-to-date Government advice on the wearing of masks
  • Be up-to-date with their COVID-19 vaccinations and boosters as per Department of Health mandates.

To keep our residents and community safe, we ask that all visitors:

  • Wear a mask
  • Provide proof of current influenza and COVID-19 vaccination
  • Complete a mandatory screening on entry, including a temperature check
  • Reschedule their visit if there has been a chance of contact with a COVID-19 positive person.

All the staff at MercyCare Joondalup echo the same level of care, empathy and connection with the residents and we can see this in our Mum – our minds are at peace.

Slattery family

Beautiful caring and gentle staff. Lovely place. Thank you for looking after my Aunty.

Francene Beavan

Everyone has their different jobs and all staff contribute in their own way to the friendly, caring atmosphere at MercyCare. I am so grateful knowing that my mother is so well cared for and for staff making visiting her at MercyCare such a pleasant experience.

Residents and staff walking around singing and smiling. Just to see their faces is a real pleasure. Even Mum was singing along. A real homely atmosphere.