Our very own Lyndsey McKenzie has won 2023's Dementia Change Champion award.
What matters to you, matters to us. This means really caring about the things that are important to you and your family. We are here to listen to your needs and work together to provide individualised, warm and passionate care so you can live life your way.
When you choose MercyCare, we want you to feel comfortable and at home. We embrace your individuality and what really matters to you, incorporating this into your next chapter so you can continue a life with purpose.
The people you surround yourself with are one of the most important parts of life. Our team of experienced nurses, therapists and carers are selected for their values of compassion and respect. They want to connect and support you to continue doing the things you love.
We offer you complete peace of mind that you are in safe hands, with assistance available 24 hours a day.
Truly personalised care plan and therapy to meet your individual needs, where those special connections between staff and residents are valued.
Around-the-clock excellence in health care delivered by qualified and skilled nurses, allied health professionals and carers to give you peace-of-mind every hour of the day and night.
Surrounded by friends, we offer a fun and diverse lifestyle and therapy program where you choose what appeals to you. We want to give you the opportunity to continue pursuing what you love in life. The lifestyle you choose in your aged care home can be as busy or as tranquil as you want it to be.
Our homes are designed to feel welcoming and homely. We love it when you personalise your room with your treasured memories and really make it feel like home for you.
Our dedicated spiritual care practitioners offer emotional support and connection. They can be a listening ear, emotional and spiritual support, grief and bereavement support and much more.
MercyCare operates strictly within the rules of the Aged Care Act, 1997. This legislation was designed by the Commonwealth Government to protect the health, safety, wellbeing and interests of residents. The act sets fees and charges and protects residents’ funds, and we act to make sure that these guidelines are strictly followed at all times.
Seasonal and nutritious meals prepared on-site daily in our kitchens by our trained cooks. Passionate about seasonal menus, we believe in nutritious and wholesome food that make for enjoyable mealtimes.
Our homes continue to closely follow all Government health advice. Our staff will continue to:
To keep our residents and community safe, we ask that all visitors:
All the staff at MercyCare Joondalup echo the same level of care, empathy and connection with the residents and we can see this in our Mum – our minds are at peace.
Beautiful caring and gentle staff. Lovely place. Thank you for looking after my Aunty.
Everyone has their different jobs and all staff contribute in their own way to the friendly, caring atmosphere at MercyCare. I am so grateful knowing that my mother is so well cared for and for staff making visiting her at MercyCare such a pleasant experience.
Residents and staff walking around singing and smiling. Just to see their faces is a real pleasure. Even Mum was singing along. A real homely atmosphere.