Multicultural Services

Supporting New Australians in Western Australia

MercyCare’s Multicultural Services empower asylum seekers, refugees, new migrants and humanitarian entrants to settle, connect and thrive in Western Australia. Our culturally responsive support helps people build skills, confidence and community belonging as they navigate settlement and employment pathways.

What We Do

MercyCare offers tailored multicultural support services to help people from culturally and linguistically diverse (CaLD) backgrounds successfully settle in Australia. Our services are person‑centred, strength‑based and delivered with respect for cultural diversity.

We support people with:

Settlement guidance to help you find your place in the community
Practical casework support for individuals and families
Workshops and information sessions on employment, wellbeing and life skills
Structured work placements and employment advocacy
Help with licences, qualifications and workplace readiness
Small business support including assistance to start or grow a home‑based business
Support for parents, women and families from multicultural backgrounds

Who We Support

Our services are designed for:

Asylum seekers resolving their immigration status
Refugees rebuilding lives in a new country
New migrants settling into Australian communities
Humanitarian entrants and people facing settlement challenges

We recognise the unique barriers faced by new Australians, including language challenges, limited local networks, unrecognised overseas qualifications, and limited employment experience. Our programs help remove these barriers and support meaningful participation in community and work life.