MercyCare / Community Services / Youth Services

Youth Services

We provide young Western Australians and their families with safe and supportive access to wellbeing and mental health services and accommodation options.

Our Youth Support Services

Looking for support but need more information?

If you are a young person and looking to find out more information about MercyCare’s youth support services, please call us for a chat on 1800 800 046 or email yhreferrals@mercycare.com.au

Do you need help now?

If you are in an emergency situation or need immediate assistance, call triple zero (000) or go to the emergency department of your local hospital.

If you need to speak to someone urgently, call Kids HelpLine on 1800 551 800, Lifeline on 13 11 14 or WA Mental Health Emergency Response Line on 1800 676 822. These numbers are available 24/7.

Looking to refer a young person to MercyCare Youth Services?

If you would like to discuss any referrals, please call 1800 800 046 or email yhreferrals@mercycare.com.au For Amber Youth Wellness, please email amberYW@mercycare.com.au or call 1800 800 046.


Frequently Asked Questions

Some of our services do have age limits and these are specified in the relevant sections of our website. These age limits are in place to protect the safety of our service users and to ensure the services go to those most vulnerable. If you are not within our posted age limits, MercyCare has many community services that may be suitable for you. Please call us and we can refer you to a program that will suit your needs.

Due to the individual goals of the people within our services, we do not operate on a wait list. If you would like to know more about the availabilities within our services, you can contact us on 1800 800 046 or yhreferrals@mercycare.com.au. We will be able to let you know which programs have availabilities, or recommend alternative services if we are at capacity.

Most of the workers within our programs are outreach workers. This means that they are able to meet wherever is most comfortable for you.

At MercyCare, we do not provide crisis or urgent accommodation services and endeavour to respond to all enquiries, calls and emails in 48 hours. If you are seeking crisis or urgent accommodation support, call EntryPoint on 1800 124 684.

If you need urgent support call Lifeline on 13 11 14, KidsHelpLine on 1800 551 800 or WA Mental Health Emergency Response Line on 1800 676 822. These numbers are available 24/7.

If you are in an emergency situation or need immediate assistance call triple zero (000) or go to your local emergency department

We accept referrals from young people, family members, carers or other agencies. If you think someone you know could benefit from our services, call us for a chat on 1800 800 046 or email yhreferrals@mercycare.com.au.

If they need immediate assistance, call triple zero (000) or take them to the emergency department of your local hospital. If they need to speak to someone urgently, call Kids HelpLine on 1800 551 800, Lifeline on 13 11 14 or WA Mental Health Emergency Response Line on 1800 676 822.

If you would like to discuss any referrals, please call 1800 800 046 or email yhreferrals@mercycare.com.au.

If you would like to refer someone to Amber Youth Wellness, please email amberYW@mercycare.com.au or call 1800 800 046.