MercyCare / Disability Services / Getting Started

Getting Started

Your Trusted Disability Support Provider

Looking for a disability service provider to help you meet your goals and lead a fulfilling, independent life? At MercyCare, you are a name, not a number. Our boutique disability support services look at you and your needs. Reach out to our dedicated and friendly team to find out how you can get started with our services.

Do you have an NDIS plan?

If not, give us a call on (08) 9340 7281 or email us at and we can help you understand what you need to do. You can also visit the NDIS website for more information.

Chat with us or complete a referral form

Give us a call on (08) 9340 7281 . We can chat to you about your NDIS plan to find out how we can best support you based on your unique interest and needs. We can complete our referral form with you at this time, you can complete our online form or download and email the completed form in your own time. If you have a Support Coordinator, they can complete the form with or for  you. Click here to access the online form.

Arrange a face-to-face visit

Following our intake meeting, we will call you to arrange a visit to your home or a mutual place of your choosing. It is important to meet the team who will support you and discuss your priorities. We can talk to you about the goals you want to achieve in your plan and understand what services you’re looking for. We can also discuss the type and amount of support you need and tailor our services to your needs and wants, to find a suitable match with your new support team.

You’re all set!

Once we’ve gone through what your support needs are and understand how we can assist you, our scheduling team will contact you to arrange your regular supports so that you can start receiving our services.

The Six Principles of Safeguarding

  • EMPOWER – We support people to make their own informed decisions
  • PREVENT – We take action to prevent harm, abuse and neglect
  • PROPORTION – We respond in the least intrusive manner as appropriate to risk
  • PROTECT – We understand the best ways to support and assist people
  • PARTNERSHIP – We work with you and the local community to help keep people safe
  • ACCOUNTABILITY– We pride ourselves on being accountable and we are responsible with any safeguarding concerns  

Contact us to discuss your options and get assistance with the NDIS

Contact us on (08) 9340 7281 or