This week saw the official launch of MercyCare's Empowering through Art Program. An initiative funded by the MercyCare CEO Innovation Fund.
Disability FAQs
At MercyCare, your needs are at the heart of what we do. As a proud National Disability Insurance Scheme (NDIS) provider, we work closely with you and listen to your needs to ensure you can meet your goals.
Find the answers to all of the Disability FAQs (Frequently asked questions) below:
Yes – our trained disability support workers can come to your home and work with you to find a time and day that is convenient to you.
Our trained disability support workers can support you with a variety of everyday tasks, ranging home maintenance tasks such as tidying up, making beds, laundry, washing dishes, mopping, sweeping and vacuuming to meal planning and personal care. Read more about what we offer here.
Yes. We believe that being social and connecting with others in the community is important. Our trained disability support workers can assist you with social visits, going shopping or accompanying you to your favourite activity.
Our NDIS Rates Schedule is available here.
While the NDIS may seem tricky to navigate, the MercyCare Disability Services Team is here to take the complexity out of funding your services. We do this every day and understand how to get the most from your plan so you can achieve your goals.
If you’d like help navigating the NDIS, MercyCare offers support coordination. A support coordinator can help organise your plan and maximise your funding. Your support coordinator will tailor your disability support services so you can start achieving your goals and gain confidence to live independently.
You may be eligible for funding through the National Disability Insurance Scheme (NDIS). To find out if you are eligible or to apply for an NDIS plan, visit www.ndis.gov.au or give our friendly team a call on (08) 9340 7281.
Yes we do! If you are eligible, we can fill out part 2 of your form so you can apply. Read our article all about Companion Cards here.
Follow our easy four step process here: https://www.mercycare.com.au/disability-services/getting-started
- Get in contact with MercyCare
- Chat with our helpful team to complete a referral form
- Arrange a face-to-face visit
- Once approved, commence your support services
To get in touch with us about any disability feedback or complaints, you can chat to our team on (08) 9442 3444, send an email to feedback@mercycare.com.au, or complete the form here. Please indicate if you would like to remain anonymous.
If you’re unhappy with how we have handled your complaint, you can contact the NDIS Quality and Safeguards Commission by visiting the website or calling 1800 035 544.
Didn’t find the answer you were looking for in our Disability FAQs?
Our helpful team are a
vailable to discuss your options and provide assistance with the NDIS.
We are 100 per cent Western Australian; our team is local and on hand to support you through your NDIS journey.
We pride ourselves on being a person-centred service — our top priority is listening to what you want and understanding what you like and don’t like.
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