Disability Services - Mercy Care

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Live and love your life

We believe everyone deserves the opportunity to lead a quality life. At MercyCare we recognise and embrace all the possibilities to live a life that you want. We see you as a valued member of the Western Australian community.

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Your life, your way

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Frequently Asked Questions

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Why choose MercyCare?

At MercyCare, your needs are at the heart of what we do. As a proud National Disability Insurance Scheme (NDIS) provider, we work closely with you and listen to your needs to ensure you can meet your goals.

We listen

We pride ourselves on being a person-centred service — our top priority is listening to what you want and understanding what you like and don’t like, no matter where you are on your journey.

We’re flexible

We understand that things can change. We aim to be as flexible as possible to meet your needs no matter where you’re at in your journey.

We’re honest

We promise to be honest with you about whether we can meet your needs and goals.

Local

We are 100 per cent Western Australian; our team is local and on hand to support you through your NDIS journey.

Trustworthy

We are a trusted provider you can rely on — our roots date back more than 175 years with thousands of Western Australians turning to us for support and trusting that they are in good hands.

Not-for-profit

As a not-for-profit organisation, we are driven by MercyCare’s core values of respect, integrity, compassion, excellence and courage.

What is an NDIS Provider?

NDIS providers are organisations that have met the strict requirements set by the NDIA (National Disability Insurance Agency) regarding qualifications, approvals, experience and capacity. This makes it easier for NDIS participants to find trustworthy products and services.

Disability services at MercyCare

The right disability services delivered by the right person

Our caring team of experienced professionals will work closely with you to make sure you receive the right support at the right time to allow you to lead a fulfilling, independent life.

Our friendly and highly experienced team are looking forward to working with you to:

Develop a plan that is based on your skills, strengths, interests and capabilities
Make adjustments as your needs change
Mentor and guide you throughout your journey
Coordinate the services and people who assist you
Live safely and comfortably in your own home
Learn productive new skills such as shopping, using public transport and meal preparation
Make new friends and build lasting friendships
Participate in activities within your local community
Maintain your personal care, health and hygiene
Make sure those close to you have a break and take time to look after themselves

Staying COVID-19 Safe

We continue to closely follow Government health advice and all services, including domestic assistance and social support, will continue unless the Government mandates otherwise.

Our support workers will continue to:

Follow up-to-date Government advice on the wearing of masks in your home while they go about their work
Follow their training around correct handwashing, hand sanitising and wearing of gloves where appropriate
Be up-to-date with their COVID-19 vaccinations. All our support workers are double-vaccinated and will receive a booster as per Department of Health mandates.
Keep in touch with you if your service needs to be adjusted for any reason.

If you have any concerns about the way your services will be delivered, please do not hesitate to contact our team 9340 7281.