For our Referrers

Home Care Referrals

When you refer to MercyCare, you can be confident your patient’s needs will be met with high quality and compassionate care.

As a Western Australian not-for-profit organisation, our team prioritises listening to and understanding the needs and preferences of our clients. We put our clients at the heart of the process and tailor a flexible care plan that best meets their needs.

MercyCare accepts referrals for clients funded through a Home Care Package, Commonwealth Home Support Program, Short Term Restorative Care Program and NDIS. We also offer privately funded services.

We offer a comprehensive list of services. Under the Commonwealth Home Support Program we can provide:

  • Personal Care
  • Domestic Assistance
  • Home and Garden Maintenance
  • Meals
  • Social Support (Individual or Group)
  • Nursing
  • Transport (to and from Social Support Group only)
  • Flexible Respite
  • Cottage-based Respite
  • Physiotherapy
  • Higher levels of nursing care/support
  • Occupational Therapy
  • Aids and Equipment
  • Goods, Equipment and Assistive technology
  • Other food services
  • Many more client specific requests can be met.

See our full list of services here

How can I refer?

Refer to us via:

  • My Aged Care portal
  • Phone My Aged Care direct (or fax on 1800 728 174)
  • Online referral form (via Medical Director, Best Practice or Genie)
  • GP e-Referral
  • Call MercyCare directly on 9442 3498 for specific client requests.