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Home Care Packages

A Home Care Package is a combined program of personalised care designed to help those with more complex needs stay in their home as they get older. Funded by the Australian Government, Home Care Packages are available in four levels with different hours of care and levels of support. With each individual being allocated a budget to use on support and services, we can help ensure that you choose what is right for you and that these services are delivered effectively.

All of our home care packages put you at the heart of the process. We understand that everyone has different circumstances, desires and lifestyles; meaning that they need a care plan tailored to their exact requirements and goals. This could involve a multidisciplinary team consisting of a Case Manager, GP, nurse, occupational therapist and physiotherapist or exercise physiologist. These health care professionals can be engaged to make sure that every aspect of your care is assessed, planned for and properly delivered. It is all part of our mission to keep you happy and healthy in your own home for as long as possible.

Package value

Each level of Home Care Package provides a different subsidy amount depending on your required level of care. If you choose MercyCare as your provider, we then deliver the services required to keep you living independently in your own home.

The four Home Care Package levels are structured as follows:

  • Level 1 – for people with basic care needs (e.g. help with house cleaning, meals, running errands and transport. ) Worth $8,270.90
  • Level 2 – for people with low-level care needs (e.g. help with daily living and professional medical support) Worth $15,045.30
  • Level 3 – for people with intermediate care needs (e.g. help with daily living and higher medical support) Worth $33,076.30
  • Level 4 – for people with high-level care need (e.g. access to high level and complex nursing care) Worth $50,286.05

Who is eligible?

Depending on your age and individual circumstances, you may be eligible for government funding support to help cover the cost of your home care needs. This funding is provided with the aim of allowing as many people as possible to continue to live rich, fulfilling lives in the comfort of their own homes for as long as possible.

Your eligibility depends upon a range of factors such as age and physical/mental condition. The easiest way to find out if you qualify for assistance is to call us and we can provide you with the relevant information as well as help put you in contact with the relevant government body to access the funds.

What is the cost?

How do I access a Home Care Package?

As part of the home care package process you are able to choose who you want to provide your package. You can request MercyCare as your provider during your assessment with the Aged Care Assessment Team and we can then come to visit you to put the services in place. We can also attend your meetings and assessments with you to make the whole process as easy and simple as possible.

Call MercyCare and we can talk through the steps required to access this funding.

Optional private services

MercyCare provides the highest quality private services to assist an individual living in their own home. Whether you are looking for extra support for yourself or for a loved one, we can help provide the services you need to maintain independence.

We will make sure you feel confident and safe to remain living in the comfort of your own home for as long as you choose and have more energy left over to enjoy other activities.

  • Cleaning, ironing, washing, meal preparation.
  • Gardening, lawn mowing, car washing, and any odd jobs around the home.
  • Showering, bathing, dental hygiene, dressing.
  • Transport to appointments, assistance with shopping, social outings.

Switching to MercyCare

You have the right to change providers at any time, whether you are moving to a different location or are simply looking for a better fit. It’s all about ensuring that you get the right support to meet your specific needs.

Our staff can help guide you through the process. It’s actually simpler than you think, and we promise to take the time to explain everything clearly and make sure that you are happy with the whole process.

Get Started Today

For more details about how we can help provide the services and care that will help you to live independently and on your own terms, call us today.