MercyCare continues to take advice from the WA Department of Health and the Australian Government on the COVID-19 pandemic regarding the health and safety of our service users and staff. Read the latest information and updates.

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Everything we do is centred around providing the best possible care to our residents. No matter what you need, we’re here to support and help you and your loved ones. Listen to what Western Australians say about their MercyCare experience.

“When my daughter tells people that I’m in care they say ‘Shame.’ But she says ‘No mum loves it. She’s having a ball.”Ann

“When we were looking for a nursing home for my husband, as soon as we looked at this one we knew this was the place. We took him home every Sunday but he never once didn’t want to come back.” - Majorie

Residential Aged Care Joondalup

Situated on the edge of Lake Joondalup nature reserve and only a short distance from restaurants, cafes, movie theatres, specialty stores and Joondalup Hospital, our Joondalup residential community offers residents and their families the chance to choose between restful peace and quiet or lively and active engagement with the wider community.


Our Services

  • 24 hr Care and Support

    24/7 on-site nursing care

    More info
  • Quality Food and Dining

    Using fresh and local ingredients

    More info
  • Dementia Care

    Provided in a caring environment

    More info
  • Palliative Care

    Help when coping with life-limiting illness

    More info
  • Regular Social Outings

    Destinations are decided by residents

    More info
  • GP and Specialist Services

    E.g. physio, OT, dentist, speech pathologist

    More info
  • Pastoral Care

    Counseling and spiritual care

    More info
  • Cleaning and Onsite Laundry Services

    Personal laundry, bedding etc

    More info
  • Onsite Hairdresser

    Appointments available to suit you

    More info

Cost and Fees

Room typeRoom priceChoose from three forms of payment options
Option 1
Maximum Refundable Accommodation Deposit (RAD)
Option 2
Maximum Daily Accommodation Payment (DAP)
Option 3
Combination payment of refundable deposit and daily payment.
For example
RAD 50%DAP 50%
Downstairs Deluxe room
Single room with ensuite
Downstairs Premier room
Single room with ensuite
Garden view
Upstairs Deluxe room
Single room with ensuite


Upstairs Premier room
Single room with ensuite
North facing or city view
Shared room$350,000$350,000$38.45$175,000$19.23

It is important to understand the costs and fees associated with care so that you can choose the home and payment option that best meets your needs.

For more information on costs and fees click here.

Our home

A video tour of our home in Joondalup.


Karen Lyon

Service Manager

I began my nursing career in the UK and knew instantly from my first job caring for elderly patients that I wanted to work in aged care health.

I first joined MercyCare Joondalup as Clinical Nurse Manager in 2019.

In my role as Service Manager, I am responsible for ensuring everything runs smoothly at MercyCare Joondalup.

Bringing staff together and listening to the needs of residents and their families to deliver an excellent care experience is what I enjoy about my work. 

I am committed to supporting residents to live life their way, in keeping with our person-centred approach to care.

Image Gallery

  • Lounge AreaLounge Area
  • Lounge AreaLounge Area
  • Outdoor Courtyard Outdoor Courtyard
  • Lovely walkways in the neighbourhoodLovely walkways in the neighbourhood
  • Front of buildingFront of building
  • Our dedicated teamOur dedicated team
  • Bedroom Bedroom
  • BathroomBathroom
  • Dining AreaDining Area
  • Activity RoomActivity Room
  • Outdoor CourtyardOutdoor Courtyard
  • Surrounding WalkwaysSurrounding Walkways

For general enquiries

For admissions enquiries

Please call or email to arrange a private appointment where you can tour the facilities, meet our staff, and find out more about the lifestyle at MercyCare Residential Aged Care in Joondalup. Please contact us between the hours of 9am - 5pm, Monday - Friday.

21 Aldwych Way
Joondalup 6027

Get in touch

Hear to what one of our residents and their family have to say about their MercyCare experience.

“Betty has dementia. It was hopeless trying to look after her. We made a promise we would never put each other in a nursing home. But it’s just a promise you’ve got to break. Coming into MercyCare I felt comfortable straight away. They care for her and she loves them. I recommend MercyCare from day dot. It was like winning the lottery and I got first prize” – Bill (Betty’s husband)